Website terms of use

This website is operated by West London Immigration Services Limited, a company registered in England and Wales with company number 08627315. Our registered office is 19 North Terrace, Durham, DH1 5EF, United Kingdom.

We are authorised and regulated by the Immigration Advice Authority (IAA), registration number F201400882. Our authorisation is Level 1 (Advice and Assistance) — Immigration. Read about our regulation.

• The information on this website is general information about UK immigration law and procedure. It is not advice on your individual circumstances.
• Immigration Rules, Home Office guidance and fees change often. Check the current position on GOV.UK, or ask us, before relying on anything here.
• Using this website, or sending us an enquiry, does not make you our client. We act for you only once we have agreed to do so and sent you a client care letter.
• Nothing on this website promises the outcome of an application. UKVI makes the final decision on every application.

• You may view and print pages for your own personal use.
• You must not copy or republish our content for commercial use without our written permission.
• You must not misuse the website, including by trying to gain unauthorised access, introducing malicious code or sending automated or unsolicited messages through the enquiry form.
• Please do not send identity documents or other sensitive papers through the website.

We link to other websites, mainly GOV.UK and our regulator, so you can check the official position. We are not responsible for the content of websites we do not operate. Some of our service pages link to our own enquiry forms on a separate WLIS website; the privacy notice explains how that works.

We take care to keep this website accurate, but because the information is general and the law changes, we cannot accept responsibility for any loss arising from reliance on it without advice on your own circumstances. Nothing in these terms limits any liability that cannot be limited by law.

How we use your information, and the cookies this website sets, are explained in our privacy notice.

These terms are governed by the law of England and Wales. We may update them from time to time, and the version on this page is the one that applies.